给客户道歉信模板格式

发布时间:2017-10-08 来源:道歉信

给客户道歉信模板格式

  You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:

  1.apologize for not attending the appointment as planned,

  2.explain why you could not meet him/her that day,

  3.make suggestion for another appointment next time.

  Dear Linda,

  称呼:写给关系亲密的个人

  I am excessively sorry to say that I had failed to keep the appointment that we made last Friday.

  Now, I am writing you this letter of apology to show my deep regret.

  Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up.

  第一句是本段的中心句,直接道出道歉的原因。

  (积累:I am excessively sorry to do …; fail to do …; make an appointment)

  第二句展开道歉,真诚的表达自己的歉意。

  (积累: letter of apology)

  第三、四句表达自己希望对方接受歉意。

  (积累:excuse … for …; turn up)

  The reason for my absence was that my mother fell ill at that time.

  I had no way out because I had to send her to hospital and look after her.

  Therefore, it’s not in my power to meet you.

  第一句是本段的中心句,综述写信人出现过失的原因。(积累:The reason for … was that…; fall ill)

  第二句是本段中心句的展开,讲述当时的处境和情况。

  第三句承接上一句,表述事实面前的不可抗力。进一步澄清出现过失的原因。

  (积累:in one’s power)

  Naturally, I want to suggest that we should make another appointment next time.

  I shall be obliged if you will kindly write and tell me when and where you will be at convenience.

  We may meet again and I hope to see you soon.

  第一句提出下次见面的建议。

  (积累:suggest表示“建议”,后接从句用should+动词原形)

  第二句是征询对方下次见面的具体地点和时间。

  (积累:be obliged; at convenience)

  最后一句期待下次见面。礼貌收尾

  Yours sincerely,

  Li Ming

  信件结尾和署名

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