生活中一不小心就会失礼,因此要学会道歉。下面范文大全小编为大家精心整理了英文道歉信范本，以供参考。

英文道歉信范本篇一：

　　Dear Ms Winston,

　　The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

　　I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

　　Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

　　Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

　　Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

　　If you have any questions please don’t hesitate to call me at*******.

　　Yours in service

　　Tony

英文道歉信范本篇二：

　　Dear Bob,

　　I am the Chinese student who stayed in your apartment during my vacation in Canada. Now I have returned home in China and the purpose of my writing this letter is to express my sincere apology for the stupid mistake I have made.

　　Upon arriving home, I found the music CD which belongs to you in my luggage. I am in great worry because I know this your birthday present from your wife. Your CD will be sent immediately through EMS in the very near future. I have been told it will take about a week to reach Canada .

　　Once again, please accept my sincere apology for any inconveniences I have caused. Thank you for your understanding and please send me a reply at your earliest convenience.

　　Sincerely yours,

　　Li Ming

英文道歉信句子：

　　1.I am writing this letter to apologize for …/ I am writing to say sorry for …

　　我写这封信是为了…而向你道歉

　　2.I would like to give you my apology for…

　　对于… 我向你道歉

　　3. please accept my sincere apology for…

　　关于…请接收我真诚的道歉

　　4.I am indeed very sorry for what I did/said, but believe I had no intention to..

　　对于我所做的所说的，我深深地抱歉。但请你相信我，我不是故意要…

　　5.please forgive me for a stupid choice of words.

　　请原谅我说话不妥

　　6.I feel awfully sorry about it and want you to know what happened.

　　为此我感到非常内疚，所以想告诉你实情

　　7.Please accept my apologies for my oversight.

　　请原谅我的疏忽

　　8.Please allow me to say sorry again.

　　请允许我再次表示歉意。

　　9. I sincerely hope you can understand my situation / think in my position and accept my apologies.

　　我真心的希望你能理解我的处境/设身处地地为我考虑，并接受我的道歉。

　　10. Once again, I am sorry for any inconvenience caused / you have sustained.

　　对于给你造成的不便我再次表示歉意。、