电话客服人员英文简历模板

发布时间:2017-03-20

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范文大全@.com
(+86) 13xxxxxxxxx
QQ: 23xxxxxxxx
Objective: Telephone Customer Service (Accepting shift work)

SKILLS

Mandarin Proficiency Test Certificate, 2nd Grade, A Level
CET-4, Good written and spoken English
Proficient in Word, Excel, Powerpoint; Typing speed more 60 words per minute

TELEPHONE CUSTOMER SERVICE EXPERIENCE

China Mobile Ltd 
2013.07-2014.03
Call Center Service Personnel
Responsible for solving users’ business problems, communicating with 40 or more customers per hour,  achieved 100% customer satisfaction
Responsible for marketing services to customers, monthly sales of more than ten thousand
No complaints during the work
Personal audio refer to the attachment

OTHER EXPERIENCE

XXXX College Volunteers Center
2011.09-2012.09
Volunteer
Participated in volunteer center activities on a regular basis
Cleaned nursing homes for old man, chatted with the elderly
Once took part in the charity sale, sold 25 items in one day

EDUCATION

Jobs College
2011.09-2014.07
Major in XXX

HOBBIES

Drama, acted drama actress once
Movies, traveling

  英语简历的三种形式:

  (1)以学历为主的简历:这类的 英语 简历主要适合用于刚刚走出校门的学生,因为没有什么工作经验,所以学习经历比较重要,在这类简历中也可以写写自己的兼职工作和实习经验。

  主要元素:个人的基本情况(姓名、年龄、联系方式等等)personal date;主要的求职意向和应聘的职位 career objective;自己所掌握的技能 special skill;个人的兴趣爱好 hobbies/interests;自我评价。

  (2)以经历为主的简历:这类简历适合有工作经验的人,而简历重点在于自己的工作经历,所以要把自己的工作经历放在学历之前。经历和学历的时间顺序均是由近至远。

  主要元素:个人的基本情况(姓名、年龄、联系方式等等)personal date;主要的求职意向和应聘的职位 career objective;工作经历 work experience;学历 education;自己所拥有的工作技能和技术资格、工作中取得的成绩 technical qualifications and special skills等等。

  (3)以职能为主的简历:这种英语简历,与以经历为主的简历相似。差别在于:以经历为主的简历是按时间顺序来排列工作经历,而以职能为主的简历则按工作职能或性质来概括工作经历,并无时间上的连贯性,旨在强调某些特定的工作能力和适应程度。

  主要元素:个人的基本情况(姓名、年龄、联系方式等等)personal date;主要的求职意向和应聘的职位 career objective;工作经历 work experience;学历 education;自己所拥有的工作技能和技术资格、工作中取得的成绩 technical qualifications and special skills等等。