Company"s name: |
****CO., Limited Begin and end date: 2012-12-2014-08 |
Enterprise nature: |
Soly foreign funded enterprisesIndustry: Paper Making/Printing |
Job Title: |
Customer Service |
Job description: |
To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI;- To assist and back up other team members;- To provide on-the-job training to new staff;- To support migration/Kaizen;- To follow up the tasks assigned by Immediate Supervisor.
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Reasons for leaving: |
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Company"s name: |
****CO., Limited Begin and end date: 2010-07-2012-11 |
Enterprise nature: |
Private enterprisesIndustry: Auto & Auto Components |
Job Title: |
merchandiser |
Job description: |
Start from July 2010 until November 2012,I worked as a Foreign Merchandiser in an private company .The company was devoted in car outside decoration making&saling. My major work is as following: ①.Deal with the daily emails related to foreign trade (answer inquiry, recommend new products to customers, and reflect customer’s need to the factory). ②. Follow customer’s orders, check with the production process. Confirm the delivery day and the payment with customers. ③.Classify customer’s information and make monthly report. Expand new customers and take part in Canton Fair. |
Reasons for leaving: |
company move addres |