nsation checks and the timely filing of workers' compensation forms;type confidential material such as employee appraisals for the Claims Manager.Extensive workload on IBM 3090 processing insurance claims,payments,and recovery checks.Print checks to insureds and vendors.Answer telephone inquiries from insureds,claimants,and agents.

　　1985-1989 FEDERAL UNION INSURANCE CO.

　　Clerical Supervisor

　　Supervised the clerical staff consisting of three clerical employees.Acted in the capacity of Administrative to the Claims Manager,typed letters to attorneys,insureds,etc.,and handled special projects and reports from the Boston office.

　　1981-1985 MAPLEROOT HIGH SCHOOL

　　Payroll Clerk

　　Handled a monthly payroll for 500 hourly employees.Prepared quarterly federal withholding tax returns and labor statistics report.

　　EDUCATION:

　　H.S. Diploma

　　Certificate in WordPerfect 5.1

　　Certificate in Lotus 1-2-3

　　COMPUTERS:

　　WordPerfect 5.1,Lotus 1-2-3,E-Mail,IBM System

　　REFERENCES:

　　Furnished upon request.

　　Skills section focuses employer's attention on candidate's relevant qualifications.

　　Work experience is emphasized,while limited education is de-emphasized.

　　拓展阅读：面试技巧之三类肢体语言

　　1. Body Language (肢体语言)

　　Most interviewers greet the applicant with a handshake. Make sure that your clasp is firm. Being jittery about the interview can result in cold, clammy hands, which create a negative impression. Therefore, make sure your hands are warm and dry. Before leaving, try to find out exactly what action will follow the interview and when it will happen. Shake hands as you say good-bye and thank the interviewer for spending time with you.

　　(面试的雇主大都会与应聘者握握手。要确保你的握手有力量。情绪紧张地来参加面试会使你伸出的手冰冷潮湿,会给雇主留下负面印象。所以,要让你的手温暖干燥。临走之前,争取问问面试后下一步该是什么,何时开始。道别时要握手感谢雇主花时间对你进行面试。)

　　要注意：Don't shake hand with the interviewer until he/she extends his/her hand. (人家伸手时才握手。)Don't sit down until invited to do so by the interviewer. (人家未请，先別坐下。)

　　2. Eye Contact (眼神的交流)

　　Always maintain eye contact with the interviewer. Make eye-contact with the interviewer during the interview. Show that you are confident by looking straight at the person.

　　(和雇主要一直保持目光接触。面试时，眼睛要看着对方。直视对方说明你有自信。)

　　而不是Fails to look interviewer in the eye不敢正视。

　　3. Active Listener (做一个积极的聆听者)

　　面试时要Listen actively and stay calm. (注意听，保持冷静。)而对方的一举一动，虽然无言，却也可能有意。要善于察言观色，明察秋毫，比如，自己说得太多了就要注意一下是不是自己太罗嗦了，没有掌握好时间。主试人认为该结束面试时，往往会说以下这些暗示的话语，例：

　　I’m grateful for your concern about the job at our company.

　　我很感激你对我们公司这项工作的关注。

　　Thank you for your concern about our recruitment，We shall inform you as soon as we have made our decision.

　　谢谢你对我们招聘工作的关心。我们一做出决定就会立即通知你。

　　We have known something about you. You know, we have to interview several applicants we make our final decision.

　　你的情况我们已经了解了。你知道，在做出最后决定之前我们还要面试几位申请人。